

Under the GoToMeeting entries, make sure the Volume icon isn't displaying as muted.Open the Volume Mixer (on Windows 7, right-click the Volume icon in your system tray and select Open Volume Mixer).

Windows Vista and Windows 7 have a volume mixer included which allows in addition applications to be muted individually. As a result, it is possible for the GoToWebinar Sound Check volume to be on, while the GoToMeeting app itself is muted.

– While in session the GoToWebinar Sound Check operates as a separate component from the GoToWebinar desktop app itself. If you are using a Windows computer, then your Volume Mixer might need adjustment.On the Playback tab, select the speakers that you want to use.– You can specify the audio device you want to use for your speakers in your computer's settings. If you are using a computer, the wrong audio output device might be selected.See Why can't I connect to audio with my mic and speakers (VoIP)? for more information. – While GoToWebinar provides users with multiple options for connecting to the audio conference, it is up to the organizer to decide which audio modes are available in each session. The organizer might not have provided Computer Mode as an option for the session.See Test your Mic and Speakers (VoIP) for more information. You can check your mic and speaker setup and even test your audio devices. – If you're sure you have speakers plugged into your computer, it's possible that GoToWebinar hasn't detected them. You might not have any speakers plugged into your computer or device.Either put on the headset, unplug the headset or see Test your Mic and Speakers (VoIP) to learn how to specify which device to use as speakers! – If you have a headset plugged into your computer or device but you are not currently wearing it, GoToWebinar might be using it as your audio output device instead of your speakers. GoToWebinar might be playing sound through a headset instead of speakers.– Try turning up the volume gradually until you can hear something! The volume of your speakers might be turned down too low.
